Highland MSP writes to Postwatch over Mull/Iona postal deliveries

 

Peter Peacock, Highlands and Islands Regional Labour MSP, has written to Postwatch Scotland over proposals by the Royal Mail to delay the first post to Mull and Iona by two hours, with mail coming to the islands on a later ferry.

Local businesses are concerned that the later delivery time will impact on their ability to turn round orders or postal replies to the detriment of their business.

Mr Peacock commented, "I have written twice to the Royal Mail over this issue and they cite new EU speed restrictions, which will apply to their lorries as the reason for the change to the first delivery times.

"They seem unwilling to budge on this issue, but as I pointed out to them their focus should be on customer satisfaction.

"Businesses in Mull and Iona and the wider population already face logistical challenges resulting from their location and the intransigence of the Royal Mail is really unhelpful.

"I have written to the director of Postwatch Scotland, the postal watchdog over this issue.

"Island communities such as Mull and Iona deserve every support to maintain their viability and this particularly applies to businesses.

"The Royal Mailís stance shows a singular lack of understanding for the situation on the islands."

20 December 2007

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